Privacy policy

Privacy Policy – Moonseh

Last updated: December 17, 2025

Moonseh (“we,” “our,” or “us”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated and enjoyable shopping experience. Our store is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern with respect to the collection and use of personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies, relates to, or can reasonably be linked to you or another individual. It does not include anonymized or de-identified information.

Depending on how you interact with our Services, we may collect or process the following categories of personal information, as permitted or required by applicable law:

Contact Information: Name, billing address, shipping address, phone number, and email address
Payment & Financial Information: Credit or debit card details, payment method, transaction details, and payment confirmations
Account Information: Username, password, preferences, and account settings
Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
Communications: Information you provide when contacting customer support or communicating with us
Device Information: IP address, browser type, device identifiers, and network information
Usage Information: How you interact with and navigate our Services

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us, or otherwise provide information
Automatically through cookies, pixels, and similar technologies when you use our Services
Service providers who help operate our business and process information on our behalf
Business partners or third parties, as permitted by law

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide and Improve Our Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, enable reviews, remember preferences, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications via email or other channels, and to display relevant advertisements based on your activity on our Services or other websites.

Security and Fraud Prevention

To protect accounts, process secure payments, prevent fraudulent or malicious activity, and safeguard our Services. You are responsible for keeping your account credentials confidential.

Customer Support and Communication

To respond to inquiries, provide assistance, and maintain our relationship with you.

Legal and Compliance Purposes

To comply with applicable laws, regulations, and legal processes, enforce our policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

With Shopify, service providers, and vendors that support our operations (e.g., payment processing, analytics, shipping, IT services)
With marketing and advertising partners to deliver relevant promotions and targeted advertising, subject to your rights under applicable law
When you direct or consent to such disclosure (e.g., shipping providers or social media integrations)
With our affiliates or corporate partners
In connection with a business transaction such as a merger, sale, or bankruptcy
To comply with legal obligations or protect our rights and the safety of users

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve its services. Information you submit may be transferred to and processed in countries outside your own.

Shopify may use data from your interactions with our store and other merchants to provide enhanced features. In these cases, Shopify is responsible for processing such personal information.
To learn more, please review the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com

Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

While we implement reasonable safeguards, no system is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive information through unsecured channels.

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of your personal information
Request deletion of your personal information
Correct inaccurate information
Request data portability
Opt out of the sale or sharing of personal information for targeted advertising

You may also unsubscribe from marketing emails at any time using the link provided in our emails.

We will not discriminate against you for exercising your rights and may verify your identity before processing requests.

International Data Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms, such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

📧 Email: info@Moonseh.com
📍 Address:
815 Wall St,
Los Angeles, CA 90014,
United States